General Support
Questions about onboarding, tenant setup, and account access.
support@blinkid.myBlinkID Malaysia
Contact Support
Need help with verification flows, account access, or compliance operations? Reach out through the channel that matches your request.
Response Windows
Standard Requests: 1 business day
Priority Incident: 4 hours
Critical Security: 1 hour
Security Incidents
Report suspicious behavior, possible compromise, or abuse.
security@blinkid.mySales and Partnerships
Commercial plans, volume pricing, and partner integrations.
sales@blinkid.myInclude In Your Message
- Tenant name and affected environment
- Verification link or request ID
- Time of incident and expected behavior
- Any screenshot or error details you can share